If we have set you up as a regular user on Skedda, then you must contact the Hall Manager if you want to make a new regular booking. If you want to make a personal one-off booking, then please use an alternative email address.
Detailed instructions for cancelling an event are here: https://www.stjohnshallhertford.org/downloads/howtocanx.pdf
Please note that you must give at least eight weeks' notice if you wish to cancel an event. The system will show 'Cancel disabled' for events that are less than eight weeks away.
Your regular booking is setup as a repeating event (e.g. weekly), with the date of the booking set to the date of the first event. When you cancel a single event within the booking, you create an exception to the booking. You then receive an email showing the booking details and the date of the first event, together with an updated list of exceptions. As the booking is setup for the next 20 years, you may not be able to clearly see the new exception in the email, so it is best to view the schedule within Skedda to confirm that you have deleted the correct event.
The Terms and Conditions for a Regular User can be found here: https://www.stjohnshallhertford.org/downloads/halltacsregular.pdf